Returns Policy

FairwayGolfUK Returns Policy

At FairwayGolfUK, we want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free returns policy to make the process as smooth as possible.

Returns Eligibility

  • Items must be returned within 30 days of delivery.

  • Products must be unused, in original packaging, with all tags attached.

  • Custom or personalized items cannot be returned unless faulty.

  • Any faulty or damaged items must be reported within 7 days of receipt.

How to Return an Item

  1. Contact Us – Email Info@fairwaygolfuk.com with your order number and reason for return.

  2. Pack Your Item – Ensure the product is securely packed in its original packaging.

  3. Return Shipping – We recommend using a tracked service. Customers are responsible for return shipping costs unless the item is faulty.

  4. Refund Processing – Once we receive and inspect the return, refunds will be processed to the original payment method within 5- 10 business days.

Exchanges

If you need a different size or product, please place a new order and return the unwanted item.

Non-Returnable Items

  • Gift cards

  • Custom or personalized products

  • Items that have been used or are not in resaleable condition

Faulty or Incorrect Items

If you receive a damaged, faulty, or incorrect item, please contact us immediately at Fairwaygolfuk.com and we will arrange a replacement or full refund, including return shipping.

Need Help?

For any questions, reach out to our customer support at Fairwaygolfuk.com or call 03338800885